AI & Automation Strategist at Zapier

Helping teams of all sizes
harness AI and automation.

I'm an AI & Automation Strategist at Zapier — the world's most connected AI orchestration platform, with 9,000+ app integrations, 477+ AI tools, and 30,000+ MCP-ready actions. From two-person startups to the Fortune 500, I help teams turn AI from a buzzword into governed, measurable operational leverage.

0
app integrations on Zapier
0
MCP-ready actions for AI agents
0
AI tools natively connected

A few of the 9,000+ apps I orchestrate

Zapier
OpenAI
Anthropic
Gemini
HubSpot
Salesforce
Slack
Notion
Airtable
Google Workspace
01 · What I do

Three ways I help teams turn AI
into real operational leverage.

01

AI & Automation Strategy

Where should AI actually live in your business? I help teams — from 5-person startups to enterprise — map the workflows where AI and automation deliver real ROI, and the ones where they don't.

  • Operational stack & workflow audit
  • ROI-ranked AI & automation roadmap
  • Buy / build / Zap decision framework
02

AI Agents & Workflow Systems

I architect and ship the systems themselves — AI agents, multi-step Zaps, Tables, Interfaces, and custom integrations. From lead intake to invoicing, the work runs while you sleep.

  • AI agents & assistants (GPT, Claude, Gemini)
  • Multi-step Zaps + Paths + Sub-Zaps
  • Custom code, webhooks & data pipelines
03

Team Enablement & Training

Your team becomes the AI & automation team. Hands-on workshops for ops, marketing, support, and revenue teams — so anyone can ship safe, reliable workflows themselves.

  • Live workshops (2–8 hrs, any size team)
  • AI & automation governance playbook
  • Internal review & rollout cadence
02 · Results

Real outcomes from real teams
on the platform I work inside.

These aren't projections — they're verified results from Zapier customers, the kind of operational leverage I help teams design and ship every day.

42hrs/wk
Saved across operations once AI workflows went live
Superhuman · Marketing Ops
87%
Reduction in lead errors after automation rollout
Grammarly · Revenue Ops
5.5×
ROI on Zapier — plus $40k+/yr saved from a single workflow
Erewhon · Operations & AI
27%
Of IT support tickets solved automatically with Zapier
Remote · IT & Support

Teams of every size automate with Zapier

Nvidia Airbnb Meta Lowe's Cursor Samsung Okta Mastercard Dropbox Shopify
Zapier has become a critical part of Superhuman's operating backbone. When we can design workflows ourselves, we can respond to stakeholder needs without relying on engineering resources.
Nina Mirabella Senior Director, Marketing Operations · Superhuman
03 · How I think

The AI Automation Spectrum.

Not every problem needs an agent. The right answer lives somewhere on a continuum — from deterministic Zaps to fully autonomous AI. The job of a strategist is picking the cheapest, most reliable point on this spectrum that solves the problem.

Determinism Inference

Workflow

New Lead
Add to CRM
Send SMS

AI Workflow

New Lead
Add to CRM
AI: Write Message
Send SMS

"Agentic" Workflow

New Lead
AI: Research company
AI: Analyze knowledge base
Add to CRM
AI: Write Message
Notify Rep
Send SMS

Agent

New Lead
New Email
AI
Instructions
Knowledge
Tools
Send SMS
Add to CRM

Most teams default to either end of this spectrum — ship a rigid Zap and live with its blind spots, or hand the whole problem to an LLM and pray. The interesting work happens in the middle. That's where I spend most of my time.

Ari Bornstein
Zapier AI & Automation Strategist
04 · About

Built inside the product
I recommend.

I'm Ari — an AI & Automation Strategist at Zapier, working with teams of every size: solo founders, fast-growing startups, and global enterprises. I spend my days inside the platform, watching how the best operators ship AI and automation that compounds — hours saved, errors eliminated, humans freed up for judgment work.

I also build. A lot. AI audit reports, AI agents, outreach engines, lead-scoring pipelines, CRM hygiene bots — I ship real systems for real teams, and I write about the patterns I see working across the 9,000+ apps in the Zapier ecosystem.

If you're staring at a spreadsheet thinking "this shouldn't be my job" — you're probably right. Let's talk.

RoleAI & Automation Strategist, Zapier
AudienceTeams of all sizes
FocusAI orchestration & ops automation
Let's talk

Show me 30 minutes
of your workflow.

Whether you're a 5-person startup or a 5,000-person enterprise — I'll show you where AI and automation will actually move the needle, and what it would take to ship them. No deck, no pitch. Just a working map of your stack.

  • SOC 2 Type II
  • GDPR & CCPA
  • 99.9% Uptime
  • SAML SSO + SCIM

Request an AI & automation audit